Zoom is a Leader in the 2025 Gartner® Magic Quadrant™ for UCaaS

When organizations rely on seamless, secure, and intelligent communication, having a trusted UCaaS partner is essential. That’s why many IT decision-makers look to the Gartner annual Magic Quadrant as a trusted benchmark for evaluating providers.

Zoom is proud to share that in 2025, it has once again been recognized as a Leader in the Gartner^® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide. Zoom believes this reflects its ongoing dedication to the innovation of its UCaaS offerings, which include Zoom AI Companion, Team Chat, Phone, Meetings, and more. To Zoom, this recognition highlights its continued commitment to innovation, reliability, and delivering a platform that empowers businesses to connect, collaborate, and get more done.

Gartner Disclaimer:
Gartner, Magic Quadrant for Unified Communications as a Service, By Pankil Sheth et al., 22 September 2025

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Zoom.