Building for the Next Generation:
Workforce Trends in Physical Operations

Physical operations are experiencing a major shift, with nearly half of the core workforce skills expected to change by 2027.  The global driver shortage is expected to intensify-with over 7 million positions projected to be unfilled by 2028. The workforce is also aging, with 24.3% of transportation workers over age 55 and only 12% under age 25. These changes, driven by shifting workforce trends, bring both challenges and opportunities for the industries that power over 40% of the global economy-including transportation and logistics, construction, manufacturing, utilities, state and local government, and more. For leaders, staying ahead of these evolving workforce trends is key to keeping a competitive edge and building stronger, more resilient organizations.

This report shares results from a survey of more than 1,550 leaders in physical operations across 21 industries in 7 countries, uncovering key trends shaping today’s workforce. Read on to discover how technology is revolutionizing workforce safety, security, and efficiency while delivering massive ROI. You’ll also find firsthand insights into the trends and technologies making physical operations more desirable to a new generation of workers.