Blueprint Workbook Part 2: Scaling an AI Agent

Published By: Research Desk
Released: Feb 05, 2026

Blueprint Workbook Part 2: Scaling an AI Agent

Intercom’s Blueprint Workbook is designed for organizations ready to expand the impact of an AI Agent beyond an initial launch. It focuses on embedding AI deeply into customer experience, team structure, and operating models to drive sustained value at scale.

Learn how to:

  • Design AI-first customer experiences that scale trust and quality
  • Evolve roles and ownership to support AI at scale
  • Build systems that continuously improve AI performance
  • Measure impact beyond cost savings

Download this blueprint to turn early AI wins into scalable transformation.